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Plus/Delta
The Plus/Delta tool is designed to capture feedback on the effectiveness of a meeting, seminar, or any type of session. The feedback helps the session leader(s) make the necessary changes in order to improve the next session.
How Plus/Delta Works
Step 1 Draw a line down the center of a piece of paper or a flip chart page.
Step 2 Label the left column +. Label the right column
s.
Step 3 In the left column, record those aspects of the day that went well. Write down particular strengths of the day, good planning efforts, or effective tools.
Step 4 In the right column, list opportunities for improvement—things you would change to make the next session more effective.
Example
| + |
s |
| We
achieved our goal. |
We
did not manage our time well. |
| The
brainstorming was helpful. |
Interruptions—we need to listen to one person at a time and not interrupt. |
| People
were prepared. |
|
| |
|
E-mail Jan for more information.
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